> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gethabitloyalty.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> How to reach Habit, cancel, and request customer data changes.

Email [support@gethabitloyalty.com](mailto:support@gethabitloyalty.com). Include your **shop domain** (for example `your-store.myshopify.com`) so we can find the right account.

## Before you write

These pages cover the usual questions:

* [Install and set up](/getting-started)
* [Points and refunds](/program/points)
* [Billing and cancel](/billing)

## Cancel or uninstall

Use the **Cancel** button on the Billing page, or uninstall Habit from Shopify. You do not need a support ticket to leave.

## Privacy and data

For customer data requests (export or deletion), email support from the store owner address and include the shop domain. Habit honors Shopify's mandatory GDPR webhooks when a customer requests erasure from your store.