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Customers redeem points at checkout through Habit’s checkout UI extension. You do not need Shopify Scripts.

Customer flow

  1. The customer starts checkout while signed in.
  2. If their balance meets your minimum, they can apply points.
  3. Habit adds a discount for the redeemed amount, capped by your max redemption percent.
  4. On a successful order, those points leave the ledger.

Check that it is on

Checkout extensions install with the app. If the redemption field is missing:
  1. Confirm Habit is installed and the trial or Standard plan is active.
  2. Place a test order while logged in as a customer with a points balance.
  3. If it still does not appear, email support@gethabitloyalty.com with the shop domain.

After a refund

Refunding an order reverses points earned on that order. See points for how the ledger behaves if those points were already spent.